Privacy Policy

1. Introduction

Ningbo Shinegifts Import & Export Co., Ltd. (“Shinegifts”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you provide when using our website or contacting us for business cooperation.

This Privacy Policy applies to information collected through our website, contact forms, email communication, WhatsApp communication, and other business inquiry channels related to our creative toy products, OEM/ODM services, private-label projects, and export services.

2. Information We Collect

We may collect information that you voluntarily provide to us when you submit an inquiry, request a quotation, subscribe to updates, or contact us directly.

Information you may provide

• Name, company name, job title, country or region
• Email address, phone number, WhatsApp number, or other contact details
• Product interests, product photos, reference designs, packaging requirements, target market, estimated order quantity, and project details
• Business communication records, quotation requests, sample requests, and order-related information

Information collected automatically

When you visit our website, certain technical information may be collected automatically by website hosting, analytics, security, or performance tools.

• IP address, browser type, device type, operating system, and general location information
• Pages visited, time spent on the website, referring pages, and click behavior
• Cookies, analytics identifiers, and similar tracking technologies if enabled on the website

3. How We Use Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries and quotation requests
• Recommending suitable toy products, craft kits, gift sets, and OEM/ODM solutions
• Communicating about samples, packaging, product development, bulk production, inspection, and shipment
• Preparing quotations, product proposals, catalogs, and business documents
• Improving our website content, user experience, product information, and customer service
• Maintaining website security, preventing spam, and protecting our business communication channels
• Complying with applicable business, legal, tax, customs, and export documentation requirements when relevant

4. Cookies & Analytics

Our website may use cookies or similar technologies to improve website performance, remember user preferences, analyze website traffic, and understand how visitors use our website.

Cookies are small files stored on your device. You may choose to disable cookies through your browser settings. However, disabling cookies may affect some website functions or user experience.

If our website uses third-party analytics tools, these tools may collect website usage data according to their own privacy policies and settings.

5. Information Sharing

We do not sell your personal information. We may share necessary information only when it is required for business communication, project development, order fulfillment, website operation, or legal compliance.

Information may be shared with:

• Selected production partners or suppliers when needed for product development, quotation, sampling, or production
• Logistics providers, customs agents, inspection companies, testing laboratories, or other service providers related to order fulfillment
• Website hosting, email, security, analytics, or technical service providers who help us operate the website and communication systems
• Legal, tax, customs, or regulatory authorities when required by applicable laws or business obligations

We only share information that is reasonably necessary for the relevant business purpose.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We may retain business inquiry information, communication records, quotation details, order-related information, and contact information for as long as necessary to provide services, maintain business records, support future cooperation, and comply with legal, tax, customs, or export documentation requirements.

When information is no longer needed, we may delete, anonymize, or securely store it according to our business needs and applicable requirements.

8. Your Choices & Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, or objection to certain uses of your information.

You may contact us if you want to update your contact information, stop receiving marketing communication, or ask questions about how your information is used.

We may need to verify your identity before processing certain requests.

9. Children’s Privacy

Our website is designed for business customers, including toy brands, importers, wholesalers, distributors, retail chains, e-commerce sellers, gift companies, educational product suppliers, and private-label developers.

We do not knowingly collect personal information from children through this website. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

10. Third-party Links

Our website may contain links to third-party websites, social media pages, platforms, or tools. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, or applicable requirements.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after updates means you acknowledge the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we manage your information, please contact us: